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Services & Rates

Same-day response for urgent calls in DFW area

Standard Rates

Notes

Service

Rate

Field Service & Troubleshooting

PLC / HMI Programming

$115/hr

$125/hr

On-site diagnostics, wiring fixes, sensor/drive swaps, minor code.

New logic, refactors, HMI screens, alarming, recipes.

Startup & Commissioning

$125/hr

I/O checkout, loop tuning, interlock tests, operator training.

Electrical Schematics & Panel Design

$115/hr

Emergency After-Hours

1.5x

Weekend / Holiday

Travel Time

Mileage

2.0x

$115/hr

$1.15/ml

CAD prints, BOMs, panel layout, as-built.

Weeknights outside standard hours

Saturday/Sunday and major holidays

Time to and from customer site.

Mileage to and from customer site.

Minimums: 2 hours on-site: 1 hour remote | Payment Net 30 | Deposit 50% on panel builds > $10,000.

Services

  • Deliverables: program archive, IO/Alarm memory map, version notes, change log.

Field Service & Troubleshooting

  • Typical calls: nuisance trips, drive faults, sensor failures, jam clear/recoveries, device
    replacements, interlock issues.

  • Deliverables: issue log, corrective actions, before/after photos, brief follow-up with preventative recommendations.

PLC Programming

  • Platforms: Rockwell ControlLogix/CompactLogix (Studio 5000), legacy PLC‑5/SLC migrations, Omron Sysmac Studio, CX-Programmer

  • Capabilities: new machine logic, sequences, safety interlocks (with OEM documents), recipes, OEE counters, data logging.

  • Deliverables: runtime files (as applicable), screen map, alarm matrix, operator quick-start.

HMI Programming

  • Platforms: FactoryTalk View Studio ME/SE, Sysmac Studio etc.

  • Capabilities: screen design, navigation & alarms, security levels, historian/report integration.

  • Deliverables: CAD (PDF/DWG), BOM, labeled wire lists.

Electrical Schematics & Panel Design

  • Scope: Power distribution, I/O sheets, loop drawings, terminal plans, panel layouts, wire/cable schedules.

  • Options: new builds, retrofits, and as-built capture of existing systems.

  • Deliverables: punchlist, signed checkout sheets, training checklist.

Startup & Commissioning

  • I/O point-to-point, instrument calibration, loop tuning (PID), interlocks & permissives, alarm testing, sequence trials, Operator handover.

  • Deliverables: migration plan, cutover schedule, rollback plan, updated drawings, backups.

Retrofits & Migrations

  • PLC-5-500/SLC - > ControlLogix/CompactLogix: PanelView Classic - > PanelView Plus, Ethernet/IP upgrades, drive replacements, network cleanup.

Policies

  • Cancellations: <24hrs notice may incur a 2-hour charge to cover scheduling losses.

  • Safety: We follow customer LOTO and site rules; please advise PPE or onboarding requirements beforehand.

  • Scheduling: We hold a tentative slot once scoped; hardened after PO or email authorization.

Need parts for your project?

Questions about compatibility? 
Call (469) 651-7396 | jbm@ra-controls.com

Check out our eShop - Arduino Nanos, cables, headers, and starter kits. Ships from Texas

Call 

Need help now?

Call:

(469) 651-7396

Backup:

(469) 990-4131

Same-day response on business days.

Hours: Mon-Fri 8:00a - 5:00p | After-hours support available

FAQ

On-site minimums?

2 hours on-site; 1 hour remote.

Do you travel?

Yes. Travel $115/hr; mileage $1.15/mi

Platforms you support?

ControlLogix/CompactLogix, PLC-5/SLC, S7-1200/1500, FactoryTalk, Arduino IDE, CX-One

Serving DFW & East Texas

DFW

Greenville

McKinney

Plano

Sherman

Tyler

East Texas

Surrounding

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Rockwall Automation & Controls, LLC - 609 S Goliad St #368 Rockwall, TX 75087

© Rockwall Automation & Controls, LLC 2024

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